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A2 · Unit 7
Functional English: Travel (tickets, directions, problems)
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Travel English: Tickets, Directions & Problems

In this lesson, students practice common travel situations: buying tickets, asking for directions, and solving simple problems (late train, wrong platform, lost bag). The main outcomes are a short reading task (travel info + signs) and confident speaking role-plays.

Objectives Key Language Reading Speaking Problems Exit Ticket Homework Materials

SWBAT (Objectives)

  • Buy or ask for tickets using clear travel questions (one-way/return, time, price).
  • Ask for and follow directions (turn left/right, go straight, next to, across from).
  • Read simple travel information: schedules, signs, platforms, and instructions.
  • Explain a travel problem and ask for help politely.
  • Complete short role-plays in pairs (ticket office, directions, problem desk).

Key Language (Functional Chunks)

Tickets

• One-way or return?
• A return ticket to ___, please.
• What time is the next train/bus?
• How much is it?
• Which platform/gate?

Directions

• Excuse me, how do I get to ___?
• Go straight / Turn left / Turn right.
• It’s next to / across from / between.
• It’s about 5 minutes’ walk.

Problems

• I missed my train/bus.
• My bag is lost.
• I’m on the wrong platform.
• Can you help me, please?

Polite request starters

• Could you tell me…? · Could you show me…? · I’m sorry—can I ask a question? · Thank you for your help.

Reading: Travel Info & Signs

Mini schedule

Train to Lakeside
09:10 Platform 2 · On time
09:40 Platform 3 · Delayed 10 min
10:15 Platform 1 · On time

Tickets: machine or counter

Signs & instructions

Platform Change → Platform 3
No Entry
Information Desk
Keep your ticket
Please queue here

  • Which train is delayed?
  • Which platform is the 10:15 train?
  • What does “Please queue here” mean?
  • What should you do if there is a platform change?
Reading Worksheet (PDF) Signs Cards (PDF)

Speaking Role-Plays

Role-play 1: Ticket office
  • Customer: buy a return ticket to ___.
  • Ask price + next departure time.
  • Clerk: give platform + basic info.
Role-play 2: Asking directions
  • Student A: you are lost. Ask how to get to ___.
  • Student B: give 3 steps (go straight, turn, next to).
  • Swap roles with a new destination.
Speaking success checklist
  • Used 1 ticket question (one-way/return, price, platform)
  • Used 2 direction phrases (go straight, turn left/right, next to)
  • Used a polite opener (“Excuse me…”) and closing (“Thank you.”)
Role-Play Cards (PDF)

Travel Problems: Ask for Help

Problem cards (pick one)
  • I missed my bus.
  • I’m on the wrong platform.
  • I lost my ticket.
  • My bag is missing.
  • I don’t understand this sign.
Helpful staff responses
  • Let me check the schedule for you.
  • You need Platform 3.
  • Please go to the information desk.
  • Can you show me your ID / booking?
  • Don’t worry—we can help.
Mini-task

In pairs: one student is the traveler, one is staff. Explain the problem in 2–3 sentences, then ask for help using “Can you…?” or “Could you…?”

Problem Cards (PDF)

Exit Ticket (5 minutes)

  1. Write 2 ticket questions (price + time/platform).
  2. Write 2 direction sentences (go straight / turn left / next to).
  3. Write 1 problem sentence + 1 polite request for help.
Exit Ticket (PDF)

Homework

  • Vocabulary: learn 15 travel words (ticket, platform, gate, direction, delay, map, luggage…).
  • Reading: read a short schedule/signs page and answer 8 questions.
  • Speaking: practice the direction phrases aloud for 2 minutes.
Homework Sheet (PDF) ▶ Shadowing Track (MP3)

Materials & Downloads

  • Unit 7 Slides — PPTX
  • Reading Worksheet — PDF · Signs Cards — PDF
  • Role-Play Cards — PDF · Problem Cards — PDF
  • Exit Ticket — PDF · Homework — PDF

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